Privacy Policy

Little Feet Retreat (ABN: 85 904 525 727), registered in the ACT, is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information in line with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

Personal Information

We may collect personal details such as:

  • Your name

  • Phone number

  • Email address

  • Booking information

  • Any details submitted through our online enquiry forms

Non‑Personal Information

We may also collect technical data such as:

  • Device information

  • Browser type

  • Pages visited on our site

  • Time spent on our website

This information helps us improve our website and services.

2. How We Collect Information

We collect information when you:

  • Submit an enquiry

  • Create or manage an online booking

  • Interact with us on social media

  • Browse our website (via cookies and analytics tools)

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries

  • Manage bookings and provide services

  • Improve our website and customer experience

  • Run marketing campaigns

  • Analyse website performance

  • Meet legal and regulatory requirements

4. Storage and Security

We store information securely using reasonable safeguards to protect it from loss, misuse, or unauthorised access. While we take all reasonable steps, no method of transmission over the internet is 100% secure.

5. Sharing Your Information

We may share personal information with trusted third parties that help us operate our business, including:

  • Google Analytics

  • Meta Pixel

  • Google Ads

  • Website and booking platform providers

These providers may process information overseas. We only share information as needed and take reasonable steps to ensure it is handled securely.

We do not sell your personal information.

6. Cookies and Tracking Technologies

Our website uses cookies, Google Analytics, Meta Pixel, and Google Ads to:

  • Understand how visitors use our site

  • Improve website performance

  • Deliver relevant advertising on other platforms

You can manage cookie settings in your browser at any time.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections

  • Opt out of marketing communications

  • Ask how your information is handled

To action any of these rights, please contact us.

8. Contact Us

If you have any questions about this Privacy Policy or wish to make a request, please contact us.

Email: hello@littlefeetretreat.com.au